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Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS)

, Principal Group Product Manager, Process Insights, 2024年4月18日

How can businesses streamline their processes and optimize their performance with process mining? Microsoft Customer and Partner Solutions organization has been using Power Automate Process Mining with Copilot to analyze, improve, and monitor their sales processes. The results have been impressive for their marketing demand generation process. Read on to learn how they did it, and how you can benefit from Power Automate Process Mining too.

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Insurance agency Nsure.com leverages Microsoft Power Platform and generative AI to reduce manual processes by 60%+

, Principal Program Manager, 2023年11月10日

Nsure.com is a licensed digital insurance agency based in Florida, United States, that enables people to buy home and auto insurance on their smartphones, tablets, or computers. Recently, Nsure.com has been adopting and infusing Power Platform’s generative AI and copilot capabilities into some business processes to support sustainable growth of the business without increased operational costs. In this story, we’ll learn how Nsure’s business divisions have built automations with Power Platform and generative AI to increase efficiencies.

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US Acute Care Solutions automates processing of 20 million medical records annually using Power Automate (RPA)

, Principal Program Manager, 2022年8月26日

In this article, we’ll learn how the Alteon Health (recently acquired by US Acute Care Solutions (USACS)) DevOps team uses Microsoft Power Automate to automatically take 20 million medical records each year from a wide variety of providers and process them into a coherent medical history for each patient that can be used for both care history and billing purposes.

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Mars automates enterprise IT processes using Power Automate

, 2022年7月18日

Mars, Incorporated, is a global manufacturer of confectionery, pet food and food products, and provides animal care services. Mars has been a proud, family-owned business for over 100 years with over 130,000 employees spread across the globe. There are several teams at Mars responsible for supporting the daily global enterprise processes. One of these teams is the Digital Demand Engineering team with employees based in North America and Europe. In this team, a Collaboration Architect transformed several enterprise use cases by automating their processes with Power Automate cloud flows.

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Komatsu Australia accelerates hyper automation with Power Automate – from licensing to production in 4 weeks

, Principal Product Manager, 2022年6月30日

Komatsu is an industry-leading manufacturer and supplier of equipment, technologies and services for the construction, forklift, mining, industrial and forestry markets. This article describes how a team at Komatsu Australia built a Robotic Process Automation (RPA) solution with Power Automate and AI Builder to automate their manual and repetitive processes for fixing invoices. They went from purchasing licenses to an RPA solution in production within a short span of four weeks. They’ve also built a Center of Excellence for scaling up automation and citizen development within the organization.

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