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6 benefits to business process automation

As your business continues to process large amounts of data and tackle many tasks every day, it can be harder to reduce margins of error, delays, and inefficient business systems for your team members. By adding intuitive software like business process automation, your company is able to reap many immediate and long-term benefits through the automation of daily operations, enabling your business to compete in today’s competitive marketplace.

What is business process automation?

Business process automation (BPA) is the automation of daily, repeatable business processes that are normally completed in manual settings. Ranging from multi-level workflows to simple customer responses, BPA offers you the ability to complete repetitive work and convert to paperless processes quickly and efficiently. This means automating jobs that deal with an excessive amount of raw data and documentation like product development, sales, human resources, and more. Adding business process management software (BPMS) helps to manage all of the new workflows created from your new business process automation to build, manage, and optimise your organisation’s effectiveness and efficiency.

The benefits of implementing a BPA solution

Once you understand which processes can and cannot be automated, as well as how to build a dynamic workflow for your team, you can take advantage of what automation software has to offer. Here are the top six benefits your organisation will receive for automating your business processes:

1. Improved efficiency and productivity

When adding a new automation solution that eliminates the possibilities of mistakes, your business is instantly more streamlined and with fewer errors. By removing the clunky and pain-staking manual processes your team does on a daily basis, you eliminate bottleneck tasks and accelerate more high-level business processes between business units, team members, and everyone within your organisation.

2. Reduced time and costs

Automation helps your business reduce costs and increase profitability, especially in the responsibilities related to manual paper processes. Since automating processes accelerates your internal operations, it’s easy to save time and money on the resources needed to complete those processes, and you can re-task those employees previously assigned on manual efforts on to more important matters.

3. Simple data and document management

When using manual processes, it’s easy to lose track of written communications, spreadsheets, and other documents whether printed or passed between emails. Plus, having to move information or calculate from one data source to the next means more chance for human errors, as well as more time spent. Process automation means that all of your documents and data are housed in a single location, streamlining document management so that its organisation and retrieval is simple.

4. Visibility and transparency

You won’t have to provide additional support to your team since automation solutions guarantee that best practices are followed, and governance is enforced. Through data gathering, reporting, and its analytics capabilities, you will be able to view data dashboards that offer visibility and transparency into what everyone is currently working on, so that you can make more informed decisions.

5. Process standardisation and compliance

Automation processes have strict guidelines on who’s able to make changes or update documents but your team members might not always follow them. With BPA in place, you don’t have to worry about missed steps because the process is already built into the system. You can build an efficient digital workflow automation that ensures the right information is routed to the right person at the right time. This also means businesses will be able to keep track of who’s using what data—through logging names, dates, and assignment details without hassle. Documenting that information also helps you during audit trails and demonstrating compliancy.

6. Improved employee and customer satisfaction

As your employees are able to get a lot of their day-to-day responsibilities completed easily without error, your team will be much happier in adding an automated solution to your process. Automation provides a friction-free environment in which employees are able to thrive. Manager approvals are faster meaning your employees are able focus on more important projects that motivate and innovate business decisions. And as a bonus, you’ll have happier customers as well. Since your customers will receive more accurate and consistent data, they’ll be more satisfied with the end product or results.

Start streamlining with Microsoft Power Automate

By adopting a new process automation, you’ll be able to make your work cost-efficient, streamlined, and less susceptible to errors. While BPA serves as a holistic approach to optimising your business processes, adding software like a robotic process automation (RPA) tool helps automate rule-driven processes usually necessary at the beginning of a process.

The key to balancing the benefits above with BPA and RPA helps you, your team, and organisation is to find one solution that you all can easily adapt to while not interrupting any of your current business strategies. Power Automate builds scalable, time-saving workflow automations that can tackle all of your individual jobs, enabling you to complete a large number of tedious tasks in a short amount of time.