Frequently asked questions
What are workflow automation tools and software?
Workflow automation tools and software streamlines traditionally manual and tedious tasks using rule-based logic, helping businesses save time, reduce the risk of human error, and boost workplace productivity.
What are the different types of workflow automation tools?
There are several types of automation tools to optimise core functions in your organisation and streamline manual tasks. These include workflow tools for project management, marketing and sales, customer service, finance, and human resources.
How does workflow automation benefit your organisation?
Workflow automation helps businesses save time, resources, and money. Benefits of workflow automation include less data entry errors, streamlined processes, improved productivity, better communication and collaboration, and deeper business insights.
What is the difference between intelligent document processing and automated document processing?
Intelligent document processing uses AI and machine learning to process documents, extracting relevant information from unstructured or semi-structured data and transforming it into usable formats for other business applications or analysis. Automated document processing is a simplified version of this. It captures, extracts, and stores data by converting it to an internal business system or spreadsheet; however, it typically doesn’t involve document classification, validation, or analysis for deeper learning.
What are examples of workflow automation tools in use?
Workflow automation tools drastically increase efficiency and add value back to core operations. Some examples of workflow automation in use include automating follow-ups and replies, creating and assigning tasks, sending monthly invoices, or even approving holiday requests.