Transforming digital processes with AI: A Power Automate Process Mining Case Study at Microsoft Customer and Partner Solutions (MCAPS)

How can businesses streamline their processes and optimize their performance with process mining? Microsoft Customer and Partner Solutions organization has been using Power Automate Process Mining with Copilot to analyze, improve, and monitor their sales processes. The results have been impressive for their marketing demand generation process. Read on to learn how they did it, and how you can benefit from Power Automate Process Mining too.

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Intermediate | Flow of the Week: Addressing User Feedback with Flow

Learn about a flow that the Flow team uses to follow-up on user feedback. A bug is automatically created in Visual Studio for every user comment that is tagged with ‘Open Bug’. This ensures that feedback isn’t lost and is tracked in Visual Studio for an engineer to begin investigation.

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A diet you can love! Introducing the new “diet” flow designer

We, on the product team, often hear from many of you about how incredibly powerful Flow is. Some of you, however, have told us that the designer is difficult to navigate and you prefer to use our one-click templates instead. Since we want all of our templates to be available to everyone, we’ve created a “diet” designer. This version of the designer presents just the fields that required to create a flow, which simplifies the experience. Let’s take a look!

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Make a copy of your flow

You can now make a copy of your flow to work on draft versions or duplicate a flow that you’ve created in the past. We also have some new improvements to the Support page and two new services: Toodledo and Zendesk.

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